"Unhelpful "

To day 4 July 24 Asked the receptionists on duty this morning, if or how I obtained a form or letter to verify my medical condition to enable me get free covid test kit.

A strug of the shoulders and " we don't do that " was the answer, asked how I can obtain a kit "buy on line like we do" was the answer. Followed by " covid is only flu anyway. And the injections are waste of time too, In my opinion, don't have them anymore "

I thanked her for her time a left. Think it was constant shoulders shrugging that did it and

no " wait I will ask for you.

If this Kind of attitude is tolerated from front of house staff, you as practice are in for a rough ride.