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"Very patient in listening to my concerns"

About: Newham Community Health Services / Cardiac Rehabilitation

(as the patient),

I have had 5 stents in the past and just had an additional one. I was referred to cardiac rehab service for follow up appointment. My appointment to the service has been helpful with education talks on cardiac rehab. 

My follow appointment with the cardiac rehab physiotherapist named Abi was excellent,  as she explained very well the benefit of exercises and highlighted and clarified some of the things i learnt during the education classes. She was approachable, kind, considerate in offering the program venue close to my house.  Very patient in listening to my concerns which  was a good therapy and preparation for the cardiac exercises.  Thanks to Abi and the cardiac rehab exercises and education team! 

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Responses

Response from Abi Olowosoyo, Cardiac Rehab Lead Physiotherapist , Newham Cardiac Rehabilitation Service, Community Health Services East London Foundation Trust 10 months ago
Abi Olowosoyo
Cardiac Rehab Lead Physiotherapist , Newham Cardiac Rehabilitation Service,
Community Health Services East London Foundation Trust
Submitted on 12/07/2024 at 11:52
Published on Care Opinion at 11:52


Dear Sohel,

Thanks for your feedback and sharing your story which means a lot to us. it is great to hear you felt listened to,found the service accommodating and the education talks have been helpful. We are looking forward to you having a positive experience in our exercises sessions and wishing you the best with your cardiac rehabilitation programme with our service.

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