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"Supportive nurses"

About: King's Mill Hospital / Cardiology Rainworth Health Centre Specialist Therapy Services / Mid Notts Cardio-Respiratory Services

(as a service user),

I am waiting to have a Cardioversion, which I have been waiting for, for some time. I am on 13 tablets, including Amiodorone.

Joanne, the heart failure nurse has been so helpful, she speaks in plain English, rather than medical English. She is helpful and delightful. 

The heart failure nurse, Nicky, from Kingsmill Hospital is very helpful too. 

I have always felt very satisfied, and that I was kindly treated when I was at Rainworth Primary Care Unit. It was a very pleasant place to go. 

Please pass on my thanks. 

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Response from Dawn Cronin, General Manager, Specialist Nursing, Proactive and Planned Care, Community Health Services 11 months ago
Dawn Cronin
General Manager, Specialist Nursing, Proactive and Planned Care,
Community Health Services
Submitted on 09/07/2024 at 09:20
Published on Care Opinion at 09:20


Dear taswc67

Thankyou for taking the time to let us know about your experience, it is great to hear how helpful you found the time with Joanne at Rainworth. It can be a very anxious time waiting for your treatment and it is good to hear that our service is helping you during this time.

I will ensure that Joanne receives the feedback which she will be delighted to hear.

kind regards

Dawn Cronin

General Manager

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