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Ever so nice and helpful

Posted By beidxd65

"Ever so nice and helpful"

About: General practices in Lanarkshire

(as a service user),

The girl that helped me was ever so good to me when I had my 'M.O.T'. She was ever so nice and helpful, she put me at ease. 

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 12 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 09/07/2024 at 17:00
Published on Care Opinion at 17:00

picture of Jennifer Montgomery

Dear beidxd65,

Thank you for sharing your experience on Care Opinion.

I am so pleased to hear that the lady doing your "M.O.T." was very nice and helpful. It helps you feel at ease when you are treated this way.

Unfortunately GP practices are not registered on Care Opinion so please could I ask that you pass your kind words to the practice manager who will ensure your feedback goes to the right person?

I hope you are keeping well.

Kind Regards,

Jenni

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