My dad’s GP phoned for an ambulance to admit him recently. After waiting 16 hours (which the ambulance service kept us updated every hour and was appreciated) my dad was taken by ambulance at 8 am. I was told it could take a while but as I had to take my daughter to work they said if their ambulance was not outside I had to let them know at reception I was there.
My dad was very weak and disoriented so when I got to the reception , a student nurse came to me and said yes my dad was there, but no visitors allowed. I wasn’t visiting, I and my sister are his carers because of his recent condition. I explained he couldn’t communicate, so it would be better if I was there to advise the staff what was wrong with him. I was again told I couldn’t be with him, I had to give my mobile number and wait in my car.
4 hours later I went back in, only to be told he had been moved to ward 11 and that they had tried to phone his wife and got no answer. My mum passed away 16 months ago, however, how would your staff know as I wasn’t given the chance to be there as his carer.
I am absolutely disgusted by the way my poor dad was left alone and unable to speak and tell the staff anything. Thankfully, he was treated with love, care and respect in ward 11.
We managed to change his contact details and told them my mum was no longer with us. My dad passed away suddenly but peacefully. I am still so upset as he was frightened to come into hospital and I promised him I would be there, but your staff stopped this when he was admitted.
"My dad was left alone and unable to speak"
About: Scottish Ambulance Service / Emergency Ambulance Scottish Ambulance Service Emergency Ambulance EH12 9EB University Hospital Wishaw / Emergency Department University Hospital Wishaw Emergency Department ML2 0DP University Hospital Wishaw / Stroke Unit (Ward 11) University Hospital Wishaw Stroke Unit (Ward 11) ML2 0DP
Posted by Cmd46 (as ),
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