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"Amazing ultrasound experience"

About: The Princess Royal Maternity Unit / Ultrasound Scan (Maternity)

(as the patient),

We had our 12-week scan after a miscarriage. We fell pregnant immediately afterwards and I was so anxious about this pregnancy. We were greeted with the most genuinely supportive, reassuring and kind sonographer -  I have seen from my badger notes her name is Bianca.

Myself and husband wanted to express how her care and compassion made our experience one of joy and not fear. Bianca spoke to us throughout the scan, even making us laugh at our baby staring down the screen at us.

Bianca is a credit and I genuinely hope we cross paths again throughout my pregnancy. You are certainly in the right job Bianca and this care opinion isn't enough to express our gratitude for the time and patience you showed us during a very vulnerable time.

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Responses

Response from Tracy Orr, Lead Midwife, Princess Royal Maternity, NHS Greater Glasgow and Clyde 13 months ago
Tracy Orr
Lead Midwife, Princess Royal Maternity,
NHS Greater Glasgow and Clyde
Submitted on 08/07/2024 at 11:15
Published on Care Opinion at 11:15


Dear October21,

Thank you for sharing your experience. I am delighted to hear Bianca supported you through what would have been a worrying time. I will share this with the lead for the department and with Bianca. Wishing you all the best with your pregnancy.

Kind Regards,

Tracy Orr

Lead midwife

PRMH

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