"Their professionalism and empathy were second to none"

About: Older People’s Services / Hospital at Home Northern Sector Older People’s Services Hospital at Home Northern Sector Londonderry BT47 6WH

Posted by venusgd73 (as a service user), 12 months ago

My experience with the health and care services was exemplary in areas of their works with me.
Their professionalism and empathy were second to none. They also made me much more aware of own health issues, and to be careful with my diet and to exercise regularly.
I appreciated their help and consider it to be an excellent service.
Dr Walsh was extremely thorough and had excellent communication skills.

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Katherine Stevenson

Sister, Acute Care at Home ( Community team PCOP),

WHSCT

Submitted on 03/07/2024 at 10:14

Published on Care Opinion at 10:14

Thank you for your feedback.
Dr Walsh is an excellent DR and will always provide the best care and treatment required for each patient. He goes above and beyond to make sure the patient receives all required treatment and will aim to prevent admission to hospital.
The staff work very closely together and will deliver care in a professional manner. The team at all times will include the patient and family if required in further plans of treatment required.
I will pass on your feedback to all the staff.
Kind regards
Katherine Stevenson
sister hospital at home

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Their professionalism and empathy were second to none

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