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Surgery cancelled two weeks before the op

Posted By scorecardhe53

"Surgery cancelled two weeks before the op"

About: Queen Elizabeth University Hospital Glasgow / Neurosurgery (Ward 64 – 66)

(as a service user),

I had a bleed 24 years ago on the brain. The service back then was brilliant, it was known as Southern General. Now they found a new aneurysm on my brain, I have family history of it. The day of my pre op, 15 minutes before I travelled up to Queen Elizabeth, I got a text message to say that my operation had been cancelled. Two weeks before the op. I was disgusted at this. The reason it was cancelled: the consultant was attending a family matter then the summer holidays are coming up.

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Responses

Response from Sam Atkinson, Clinical Service Manager, Neurosurgery, NHS Greater Glasgow and Clyde 13 months ago
Sam Atkinson
Clinical Service Manager, Neurosurgery,
NHS Greater Glasgow and Clyde

Submitted on 08/07/2024 at 13:02
Published on Care Opinion at 13:02

Dear scorecardhe53

Thank you for your feedback and I am sorry that your planned operation was cancelled. I would be keen to investigate further and see if I can provide any further clarity on your next steps.

With this in mind, could you please contact me at sam.atkinson@ggc.scot.nhs.uk with your name, DOB and CHI number (if known). I will then look into this for you as a matter of urgency.

Best wishes,

Sam

Sam Atkinson

Clinical Service Manager - Neurosurgery, OMFS, Neuroanaesthesia, INR, Adult Cleft Surgery, INSTheatres.

e: sam.atkinson@ggc.scot.nhs.uk

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