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"Wonderful care and professionalism"

About: University Hospital Hairmyres / Day Surgery University Hospital Hairmyres / Ophthalmology

(as the patient),

I attended DSU at Hairmyres Hospital for my second cataract operation. I had a lengthy wait but the staff could not have been nicer, constantly updating me and offering me refreshments.

After my procedure was completed I was admitted into the recovery unit and again the staff went above and beyond to make sure I was well attended to while I waited on my granddaughter.

Thank you so much for your wonderful care and professionalism. 

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Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire 12 months ago
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 01/07/2024 at 22:02
Published on Care Opinion at 22:02


picture of Lise Axford

Dear Julia1

Thank you for taking the time to share your feedback following your cataract surgery. I am sorry to read that you had a lengthy wait but pleased to know that staff kept you updated and offered you refreshment's.

I will pass on your lovely comments to the team. I hope that you are recovering well.

Kind regards

Lise

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