"Personally excellent experience"

Posted via nhs.uk 10 months ago

Leaving a review as I’ve seen some bad ones however personally in my latest appointments the reception staff lady is a very kind and attentive. I think that my doctor is excellent. Having done a stint in a private psychiatric ward, I would recommend the NHS over that any day. There is no comparison. Compassionate people, and a calm building.

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Maddison Clinic

Submitted on 25/09/2024 at 15:09

Published on nhs.uk at 15:09

Dear Anonymous, My name is Winson, and I am a member of the Patient Experience Team for the South West London & St. George's Mental Health NHS Trust. Thank you for your feedback, I'm delighted to hear you had such a good experience at the Maddison Centre. Thank you for singling out effort of our member of staff in reception and also for positive comments about your Doctor This is the level of care we aim for within the Trust and we were very pleased to hear your comments. I will be sharing this feedback with the team and I hope this will encourage them to keep up the good work and other teams will be inspired by their example. I thank you again for taking the time out to leave such lovely comments.

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