Text size

Theme

Language

"Had to change doctors to be taken seriously "

About: Aylesford Medical Centre

I took my son to Aylesford Medical center in November 2023 with a concern about his hearing and the doctor rubbed his fingers around my son's ears and said "can you hear that" my son said yes and I was told. I think he's just being naughty! After constantly not being able to get appointments I changed doctors surgery and took my son back regarding his hearing he was referred immediately and has now had a diagnosis of severe glue ear! To be told your son is just being naughty and not taken seriously is disgusting and resulted in his diagnosis being delayed by 6 months he is also being referred now to ear nose and throat as there are other symptoms displaying of something else going on. This doctors surgery is the worst I've ever experienced!

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Aylesford Medical Centre 11 months ago
Aylesford Medical Centre
Submitted on 09/08/2024 at 14:05
Published on nhs.uk at 14:05


I am very sorry to hear this Georgina and I would be most grateful if you would please contact me at gp.g82058@nhs.net so that I can look in to this further. Helen Lakeland - Practice Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k