"Outrageously terrible care beyond a joke."

This morning at 8:55 I received a phone call from the surgery telling me to phone and go on triage to discuss my meds, I phone triage immediately and get put on hold. At 9:30 the line goes dead, I immediately phone reception, and explain the situation, I also explain that they have used all my calling credit in the que so could they ask the relevant person to phone me. The answer was no, I said can you put me through to them they said no. I need to phone triage again this afternoon between 2 - 3 and go on triage. Once again I explained that I have used all my calling credit calling them just to be cut off in thefirst place and that they had told me to call, no help at all response was go buy some credit and phone this afternoon. I am disabled I can not walk that far, I also have plantar facitious at the moment so can't drive either, how the hell am I supposed to get to the shops to buy calling credit ???? The receptionists at this place seems to go above and beyond not to be helpful in anyway shape or form. If you eventually get to see a doctor, and the doctor says book an appointment to see me, you go to reception to be told this is impossible you have to go on triage on the relevant date and see who ever is on duty that day. Absolutely no continuity in care, no after care, in fact no care at all just a bunch of jobsworths who have no interest in actual patient care. I've had three stays in hospital because some of the doctors here do not bother to listen. Don't look at your records and are not interested. One doctor here decided that I had a waterr infection, dispute me telling him it was a reaction (a listed one at that) to new meds I had been put on result 14 days in hospital at mass expense to the NHS all because he would not listen, to the point he never looked at me at all, just stared at his screen which was not even relevant to me or my case just couldn't be bothered. If I could change surgeries I would in the blink of an eye, but not other surgeries round here are taking on. I know of many people who have left this surgery and advised me at the time to do the same. Even some of their own staff have changed surgeries and that says something