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Exemplary care for my brother

Posted By airbb54

"Exemplary care for my brother"

About: Community Nursing Services / NNE Community Nursing Hayward House

(as a relative),

My brother was diagnosed with pancreatic cancer before Christmas and was given little time to live. After a short period of superb care in Hayward House he expressed a desire to die at home.

Without going into explicit detail, I wished to pass on my heartfelt thanks to all who looked after him so magnificently in the last days of his life. The loving care he received was quite unbelievable and ensured that his ultimate death was pain free, calm and peaceful.

Thank you, from the bottom of my heart.

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Responses

Response from Kelly Morley, Patient Experience Officer, Patient Experience and engagement, Nottingham university hospitals 13 months ago
Kelly Morley
Patient Experience Officer, Patient Experience and engagement,
Nottingham university hospitals

Submitted on 28/06/2024 at 16:04
Published on Care Opinion at 16:04

Dear Patient

Thank you, for sharing this heartfelt review of our hospitals.

I am so sorry to hear of the passing of your brother and we would like to take this opportunity to offer our deepest sympathies at this difficult time.

I will pass this feedback on to the ward sister now and ensure that your comments are shared within the team.

Kind regards,

Kelly – Patient experience officer

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Response from Jo Ranjaya, Head of Community Adult Services (M&A), Mansfield & Ashfield, County Health Partnerships 13 months ago
Jo Ranjaya
Head of Community Adult Services (M&A), Mansfield & Ashfield,
County Health Partnerships

Submitted on 02/07/2024 at 13:25
Published on Care Opinion at 13:25

Dear Airbb55

Thank you taking the time to share your feedback to us during such a sad and difficult time. I am pleased that our staff were able to work well with you and your brother to ensure his wishes were met.

I will pass on your message to our community nursing team. I know they will very much appreciate this.

Kind Regards

Joanna Ranjaya

Head of Community Adult Nursing NNE

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