Text size

Theme

Language

"You are a great bunch of people"

About: Altnagelvin Area Hospital / Emergency department

(as the patient),

Was sent straight to A&E from my GP practice. The place was as expected packed to the rafters.

The staff were so lovely. The guy from support services did a sterling job, and the facilities were immaculate. He deserved a lot of credit.

When I saw my doctor, Dr Chillappa, he was thorough and explained everything. Even though he was under pressure he didn't rush. He had a student nurse as a chaperone and I am so grateful for all they did. You are amazing western trust heroes.

My only thing I would say is they should go back to Covid times and only a family member with vulnerable adults or with children, some people had 3 and 4 relatives with them who did not need to be there. However the care was amazing. You are a great bunch of people.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Trudy Wallace, Sister Emergency Department Altnagelvin Hospital, Acute Services Altnagelvin, WHSCT 11 months ago
Trudy Wallace
Sister Emergency Department Altnagelvin Hospital, Acute Services Altnagelvin,
WHSCT
Submitted on 29/06/2024 at 13:53
Published on Care Opinion at 13:53


Hi Katyjane,

thank-you for your feedback, it is lovely to hear you had such a positive experience in our department, I trust you are recovering after your illness and I will pass this feedback on to our team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k