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"Staff was lovely and helpful "

Staff was lovely and helpful! For a reason it does not allow me to add her name g. Also I went this morning and they even accepted me 2-3 minutes prior to my appointment (I expected a normal delay)

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Response from Catherine Healy, Patient Experience Coordinator, Bradford Teaching Hospitals NHS Foundation Trust 12 months ago
Catherine Healy
Patient Experience Coordinator,
Bradford Teaching Hospitals NHS Foundation Trust
Submitted on 01/07/2024 at 10:39
Published on Care Opinion at 10:39


Hi

My name is Catherine and part of my role is responding to posts on Care Opinion.

Thank you for taking the time to post your feedback - if you would like your feedback to reach the members of staff you encountered please call or email the details to:

Patient Experience Service (PALS) on 01274 364810 or by emailing patient.experience@bthft.nhs.uk.

It is great to hear that the staff you encountered were lovely and helpful.

As a Trust we strive to provide a high level of care and patient well being and value all feedback, positive or negative, as a way to drive improvements to our services.

Kind regards

Catherine Healy

Patient Involvement & Experience Co-Ordinator

Bradford Teaching Hospitals NHS Foundation Trust

Patient Experience Service (PALS) on 01274 364810 or by emailing patient.experience@bthft.nhs.uk.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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