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"I came away actually feeling that I’d enjoyed the experience."

About: Nightingale Hospital Exeter / South West Ambulatory Orthopaedic Centre

(as the patient),

Everything that I experienced there was exemplary. It was spotless, well staffed and the care I received could not have been bettered.

Everyone who dealt with me gave me time, was kind, well informed and informative, and good fun.

I came away actually feeling that I’d enjoyed the experience. The aftercare in terms of exercises and medication was extremely well supported, informative and organised.

Altogether I never felt there was a time when I couldn’t ask questions and get useful answers from people that it was a pleasure to be with.

We’re very lucky to have such a service here in Devon.

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Responses

Response from Helen Bowmer, Admin Services Manager (Eastern Services), Nightingale Hospital, Exeter (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust 12 months ago
Helen Bowmer
Admin Services Manager (Eastern Services), Nightingale Hospital, Exeter (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 26/06/2024 at 14:41
Published on Care Opinion at 14:41


picture of Helen Bowmer

Dear Olwen24,

Thank you so much for this feedback! I am so thrilled that you had such a positive experience with us from the staffing to the cleanliness. I have already shared this with the team and I know they will be thrilled that you actually enjoyed the experience.

Wishing you a speedy recovery and all the best for the future.

Helen Bowmer

Admin Services Manager

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