Text size

Theme

Language

"I genuinely feel like everyone on staff cares."

About: University Hospital Wishaw / Maternity Care

(as the patient),

Upon arriving at Wishaw Hospital I have felt well cared for from the get go. My husband and I arrived in a panic and immediately felt reassured with the staff on hand. Any concerns or questions we have had have been answered. The midwifes who cared for me during delivery were amazing at keeping me motivated and ensuring us all (birthing partners included) were looked after. 

Once our baby boy was born we were required to stay in the post natal ward for a few days while his jaundice was dealt with. Again the staff on this ward have been amazing. There's always someone on hand to help and give advice on not just baby, but help on how to adjust to being new parents.

Part of the staff are university students, they are all very enthusiastic and competent at what they do. They are super helpful and attentive.

I genuinely feel like everyone on staff cares. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 12 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 28/06/2024 at 18:17
Published on Care Opinion at 18:17


picture of Jennifer Montgomery

Dear Mama Z,

Congratulations on the birth of your baby boy!

Thank you for sharing your experience in University Hospital Wishaw, Maternity Care.

I am so pleased to hear that you have had a lovely birth experience with our attentive and supportive midwives and the enthusiastic student midwives. I am also pleased this excellent level of care continued while in the post natal ward as well.

I look forward to sharing your kind words with the whole team who I am sure will be delighted to hear what a difference they made to your care and experience. They will get a real boost from your feedback.

I hope you are all settling well into family life.

Best Wishes,

Jenni

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k