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A fast referral from urgent care - very good service

Posted By Chatz48

"A fast referral from urgent care - very good service"

About: Craigavon Area Hospital / 4 North Surgical Southern Health & Social Care Trust / Urgent Care Centre (Phone First)

(as a service user),

I have long term condition that flares up with bleeding abdomen & chest pain.

I rang Daisy Hill Hospital (DHH) and was directed to the Urgent Care Service. This was very efficient and did blood tests and abdomen scab.

A fast referral to Craigavon saved huge wait in DHH A&E.

Very good service. Thankful to staff in Craigavon Area Hospital who were courteous and professional in 4 North.

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Responses

Response from Rebecca Smyth, Nurse Team Lead, Urgent Care, Adult Community Services Directorate, Southern Health and Social Care Trust 11 months ago
Rebecca Smyth
Nurse Team Lead, Urgent Care, Adult Community Services Directorate,
Southern Health and Social Care Trust

Submitted on 26/06/2024 at 10:10
Published on Care Opinion at 10:40

Dear Chatz48

Thank you so much for taking the time to post your feedback on care opinion. I am pleased to hear that your experience was so positive, its lovely to hear the service being described as very efficient and you received the urgent care you required.

Feedback like this is greatly appreciated and I will ensure that the Urgent Care team are made aware of your lovely feedback.

Best wishes,

Rebecca

Nurse Team Lead, Urgent Care.

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