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"Staff are kind and understanding"

About: Maternity care / Admissions

(as a service user),

I attended the Early Pregnancy unit in Royal Maternity Belfast a few weeks ago due to miscarriage. It was a horrible experience but the staff there made it more manageable.

Catherine was our main midwife. She was patient, sensitive and highly knowledgeable. She gave us the time and care we needed to process what had happened. The midwife working alongside her was also lovely and had seen me a few nights before in their emergency service. A third midwife (i think her name was Beth) was present the morning I went in to see if I needed a procedure and once again she really took the time to answers questions and to listen to us. She was so informative and it really helped us to get through. After a negative experience  following a previous miscarriage (in the Southern Trust), I cannot express how much difference it makes when staff are kind and understanding. 

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Responses

Response from Laura Maunder, Lead Midwife, Maternity Assessment Unit/Early Pregnancy Unit/Johnston House/E Ward/Day Obstetric Unit, Belfast Health and Social Care Trust 10 months ago
Laura Maunder
Lead Midwife, Maternity Assessment Unit/Early Pregnancy Unit/Johnston House/E Ward/Day Obstetric Unit,
Belfast Health and Social Care Trust

Lead Midwife

Submitted on 05/07/2024 at 09:32
Published on Care Opinion at 09:34


Thank you so much for posting these lovely comments about your experience within the Early Pregnancy Unit in the Belfast Trust. I am very sorry that you experienced a pregnancy loss and know this must be a very difficult time for you and your family. I was so pleased to hear that you were given the sensitive compassionate care that you needed at this time.

I will pass on your comments to Catherine who will be delighted to hear that her care had a positive impact on you.

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