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"Absolute shambles of a place."

About: Medway Maritime Hospital

Dirty, shambolic, no one answers their phone, if you can leave a message, no one calls you back. I wrote a letter in the end. Finally had a CT scan eight weeks ago, not heard a word…. Five months since I first became ill.

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Response from Helen Cullum, Team Administrator for Patient Experience, Medway NHS Foundation Trust 11 months ago
Helen Cullum
Team Administrator for Patient Experience,
Medway NHS Foundation Trust
Submitted on 02/08/2024 at 10:05
Published on Care Opinion at 10:05


We are very sorry to hear of this poor experience and would like to find out more about it. Please contact our PALS Team (Patient Advice and Liaison Service) on 01634 825004 or medwayft.pals@nhs.net and they will be happy to speak with you.

Kind regards,

The Patient Experience Team

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