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Compassion and dedication is clear to see

Posted By Aligg53

"Compassion and dedication is clear to see"

About: University Hospital Monklands / Emergency Department University Hospital Monklands / Stroke/Medicine for the Older Adult

(as a service user),

I am a health professional myself but when it happens to you it’s humbling to be reminded of the amazing people who work in health and social care.  I had a stroke last week.

A&E were maxing, I don’t remember waits I just remember the care and attention from nurses and doctors. Tests and scans one after another and everything explained ward 21 was a quick transfer.

Professor Barbour and his team of nurses dr’s and AHP’s - excellence of care - you are all amazing, compassion and dedication is clear to see.  

Thank you everyone. I am home and have all the follow up I need to help me on my new journey through recovery. Never underestimate the difference you all make to peoples lives on a daily basis. 

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Responses

Response from Ann-Frances Cullen, Senior Nurse - Care of the Elderly, University Hospital Monklands, NHS Lanarkshire 11 months ago
Ann-Frances Cullen
Senior Nurse - Care of the Elderly, University Hospital Monklands,
NHS Lanarkshire

Senior Nurse

Submitted on 25/06/2024 at 09:40
Published on Care Opinion at 09:40

Dear Aligg53,

Thank you for taking the time to share your lovely feedback to our teams. I will ensure this is shared with both the Emergency care directorate and ward 21, they will be delighted to hear such positive feedback.

I hope you continue to recover well following your stay.

Kind regards

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Response from Tracey Stark, Occupational Therapy Team Leader, University Hospital Monklands, NHS Lanarkshire 11 months ago
Tracey Stark
Occupational Therapy Team Leader, University Hospital Monklands,
NHS Lanarkshire

Submitted on 26/06/2024 at 12:26
Published on Care Opinion at 12:34

Dear Aligg53,

Thank you very much for taking the time to share your experience. I am really sorry to hear about your recent stroke, however I am delighted to hear you are back home and on the journey to recovery.

I look forward to passing your kind words onto the Occupational Therapy team, it is always a pleasure to hear positive feedback and gives the team a real boost.

I wish you the very best in your journey to recovery and thank you again for your feedback it is very much appreciated.

Tracey Stark

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