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First Class Service

Story from nhs.uk

"First Class Service"

About: Tameside General Hospital

I went to A&E the day after I'd fallen off my motorbike. I was triaged and it was decided that I should have a CT scan and some x-rays. I spent 6 hours in the department which I feel is great service considering that they assessed me, scanned and X-rayed me, analysed the results and then explained the results to me. All whilst dealing with all the real emergency cases that were coming in. Every person I met was friendly and professional. I am back home recovering thanks to their care and attention. All this from a free to use service. Thank you to all the hard working people in the A&E department. It is very much appreciated.

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Responses

Response from Sue Rothwell, Assistant Chief Nurse, Corporate Nursing and Integrated Governance, Tameside and Glossop Integrated Care NHS Foundation Trust 11 months ago
Sue Rothwell
Assistant Chief Nurse, Corporate Nursing and Integrated Governance,
Tameside and Glossop Integrated Care NHS Foundation Trust

Submitted on 24/06/2024 at 13:33
Published on Care Opinion at 13:33

Thank you for taking the time to share your positive experience when you recently admitted to the Emergency Department at Tameside Hospital

I was very pleased to read that you were seen to promptly and found the staff to be very friendly and professional.

Your comments have been shared with the Accident and Emergency Department so that they are aware of your appreciation.

If you would like to share any further feedback, please contact patient.experience@tgh.nhs.uk and the team will be happy to share your compliments or comments further.

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