Text size

Theme

Language

"Highest levels of professionalism and kindness"

About: Braid Valley Hospital and Ballymena Health and Care Centre / Contraception & Sexual Health Service

(as a service user),

I am aged 50+ and discovered several months ago I had contracted genital warts. The sense of embarrassment and fear I felt was enormous. I attended the GUM clinic in Braid Valley, Ballymena for a series of appointments. I was made comfortable and always treated with the highest levels of professionalism, kindness and unlimited, unconditional positive regard. No question was left unanswered and the warm approach by all staff meant I felt able to ask questions and understand my treatment. I will forever be grateful to the staff for their time and support. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jolene Murphy, Lead Nurse For Sexual Health, Sexual Health, NHSCT 11 months ago
Jolene Murphy
Lead Nurse For Sexual Health, Sexual Health,
NHSCT
Submitted on 03/07/2024 at 12:07
Published on Care Opinion at 12:07


Hi Bluezc89

My name is Jolene Murphy Lead Nurse For Sexual Health

Thank you for taking time to leave this positive feedback on when you attended our Braid Valley clinic. Our aim is that all service users feel comfortable and have a positive non-judgmental experience at all their appointments. As the Lead Nurse I am so proud of our staff that have seen you within our service and I will share your kind words with them

Best wishes

Jolene

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k