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"Staff are just amazing!"

About: Cancer Services / Ward 32 (Inpatients) Cancer Services / Ward 32 Oncology Clinics (outpatients) Haematology / Day Unit Patient Area

(as a service user),

Staff are just amazing!

Very attentive and thorough - any issues experienced (i.e. illness / not feeling good) are checked out before each session.

Despite being a busy Unit, the staff all work hard and efficiently (I will also say that this goes throughout the hospital).

Also the volunteers, who assist, also go that extra mile to ensure your comfort/satisfaction (i.e. eating preferences) are achieved. 

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Responses

Response from Ashley Macleod, SACT Coordinator/Educator, Specialist Services - Chemotherapy, NHS Tayside 12 months ago
Ashley Macleod
SACT Coordinator/Educator, Specialist Services - Chemotherapy,
NHS Tayside
Submitted on 21/06/2024 at 10:28
Published on Care Opinion at 10:28


Dear paprikakw33,

Thank you for leaving such positive feedback about your experience attending Oncology and Ninewells overall. We are very lucky to have such dedicated volunteers. It is lovely to hear the staff are amazing, I will make sure to share your feedback with all the staff.

Thank You

Ashley Macleod

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Response from Val Ewan, Volunteer Services Manager, Patient Safety, NHS Tayside 12 months ago
Val Ewan
Volunteer Services Manager, Patient Safety,
NHS Tayside
Submitted on 24/06/2024 at 14:17
Published on Care Opinion at 14:23


Thank you for taking the time to provide feedback about your experiences. I will ensure our volunteers in this area are made aware of your kind comments regarding them. We are so grateful to each one of our volunteers who gift their time to help out.

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