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"An Outstanding Team"

About: New Victoria Hospital / Chemotherapy

(as a service user),

I cannot express enough gratitude for the incredible medical and nursing staff at Clinic P who took care of me during chemotherapy for Hodgkins Lymphoma. 

From the very first appointment where I was sat in the waiting room, worried, fear of the unknown, I was met with true kindness, compassion, and an exceptional level of care.

The team’s professionalism, clinical knowledge, attentiveness to my needs and their ability to anticipate any concerns I may have had truly sets them apart.

What stands out most was the genuine compassion and empathy for each and every patient. They were also a huge support to my emotional well-being, offering words of encouragement and support when I needed it most.

I am forever grateful for the exceptional care I received from everyone. They are a true testament to the dedication and passion that healthcare professionals should possess, and I am so thankful to have had their care, support and kindness during such an unexpected and challenging time.

Thank you so much to all at Clinic P.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 12 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 28/06/2024 at 11:45
Published on Care Opinion at 11:45


picture of Kevin Torbet

Dear A Nurses Experience

Thank you so much for sharing your story and expressing your heartfelt gratitude for the care you received at Clinic P. We are deeply touched by your kind words and are honoured to have been a part of your journey through chemotherapy for Hodgkin's Lymphoma.

We are thrilled to hear that from your very first appointment, you felt supported by our team’s kindness, compassion, and exceptional level of care.

Your recognition of our team's professionalism, clinical knowledge, and attentiveness is greatly appreciated. We are especially proud to hear that their ability to anticipate your needs and concerns, along with their compassion and empathy, made a significant difference to your emotional well being.

I will be happy to pass on your thanks to the team who I'm sure will be touched to hear you had such a positive experience while under their care.

Kind regards

Kevin

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