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The care I received was amazing

Posted By Diva1607

"The care I received was amazing"

About: North Devon District Hospital / Trauma and orthopaedics

(as the patient),

I had a primary hip replacement at NDDC , Jubilee Ward. The care I received was amazing. All the nursing, auxillary, physiotherapy, x-ray and domestic staff pre, during and post op could not have been kinder or more efficient. Nothing seemed to be too much trouble, despite being a busy ward. The consultant was very approachable. 

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Responses

Response from Heather Fordham, Therapy Service Manager (Northern Services), Therapies Team (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 13 months ago
Heather Fordham
Therapy Service Manager (Northern Services), Therapies Team (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

I am a service manager for speech & language, dietetics, inpatient O/T and P/T, neuro rehabilitation and respiratory outpatient services.

Submitted on 24/06/2024 at 08:35
Published on Care Opinion at 08:35

Dear Diva1607

Thank you for the taking the time to provide such positive feedback.

I will ensure that this physiotherapy team receive this feedback.

All the best with your continued recovery.

Kind regards

Heather Fordham

Therapy Service Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Julie Pragnell, Ward Manager - Jubilee Ward (Northern Services), Jubilee Ward (Northern Services), Royal Devon University Healthcare NHS Trust 13 months ago
Julie Pragnell
Ward Manager - Jubilee Ward (Northern Services), Jubilee Ward (Northern Services),
Royal Devon University Healthcare NHS Trust

Ward Manager

Submitted on 24/06/2024 at 09:42
Published on Care Opinion at 09:42

Dear Diva1607

Thank you for taking the time to post your response following your recent hip replacement on Jubilee ward.

I am delighted that the care that you received was amazing, efficient and you felt that everyone treated you with kindness.

We have an amazing team here at NDDH and it is always lovely to receive such positive feedback.

The ward can be busy, and our consultants are always approachable to talk to and discus any concerns.

I will pass on your very kind comments to the whole team and may we all wish you a continued recovery.

Kind Regards

Julie Pragnell

Ward manager

Jubilee Ward

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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