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"great practice by one midwife on ward g3"

About: Royal Bolton Hospital

Your Review: We came to hospital for an induction of labour at 37 weeks due to gestation diabetes. When we arrived, we were nervous and wee after several hours told to go into the side ward to start of the induction via balloon insertion. We waited in the side ward 45 minutes before a midwife came in and advised us that our induction was wouldn’t be happening at that moment. We were then told that the balloon would be inserted at 8 pm and my partner would stay an extra few minutes because of the past experience of inducing and hyper contracting with our little girl 18 months beforehand. Again, we got to 8 pm no sign of a dr and to be told 9 pm. 9m cane around and still no dr, and told a dr would insert the ballon between 12 and 2 am, and my partner could not stay. To add to our anger, and frustration we were then told we couldn’t leave or. Come back the following day, as there was no certainty that a dr would see us to start inducing at 12- 2 am either! So, 2 am comes no dr and to be told it probably would not be happening today or tomorrow due to staff shortages!!! If balloon was inserted then i would then have to wait 2-3 days for this and a 5 - 7 day wait to godown to delivery. We simply were at wits end at this point, with family looking after our first born, a lack of sleep and rising anger, i was taking up a bed for absolutely no reason, not to be induced and baby getting bigger and diabetes getting more severe as days passed, a midwife ( i cannot name due to policy of review here) who works on g3 helped us when no body else would. We requested as this was the only option to get our son out asap due medical complications and hypos/ hyper glycemic readings during our stay to elect for a c section, as we would then be on the emergency list. The midwife we had fought every hour of her 3 day shifts that week for us to get our son out asap by 38 weeks by chasing the registrar and emphasising the urgency of our case and worsening diabetes and sugar readings . We cannot thank our midwife enough, our son is now here safe and well. You are an angel, and we want to highlight your compassion, passion and endless effort and work to get the right outcome for us. We are now at home as a family of 4, and very happy. Thank-you to our midwife for helping us when we felt no body else cared.

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Responses

Response from Royal Bolton Hospital 10 months ago
Royal Bolton Hospital
Submitted on 08/08/2024 at 16:15
Published on nhs.uk at 16:15


Dear Patient

Firstly, congratulations on the birth of your new son. I hope you are enjoying your time with him.

I was sorry to hear of the issues you raised prior to the Midwife supporting you in arranging for the birth of your son. I can see what an anxious time this was for you.

I have shared your message with the teams involved so that they can learn from your experience. We will also attempt to identify the midwife who supported you and make sure your comments are shared with her as I am sure she will be delighted to receive them.

With best wishes

Tracy Joynson, Patient Experience Manager

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