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"Quick, efficient and professional experience "

About: Crouch Oak Family Practice

On Friday 14 June I put in a request to speak with a Dr regarding my knee issue. Surprisingly I was called within a few hours and asked to come in to see a Dr the same day.

I met with Dr he quickly assessed me and referred me for an MRI scan. The experience was seamless and the Dr was very knowledgeable and efficient. I really appreciated this experience and I’m very grateful.

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Responses

Response from Crouch Oak Family Practice 14 months ago
Crouch Oak Family Practice
Submitted on 19/06/2024 at 07:19
Published on nhs.uk at 07:20


Dear Mr Robertson

Thank you for taking the time to write such a positive review about your recent experience with us. We are delighted to hear that you were promptly attended to and that the process was seamless for you. Your kind words about the efficiency and knowledge of our doctor are much appreciated. We strive to provide the best care possible, and feedback like yours encourages us to maintain our high standards. You comments will be shared with the Team. Thank you once again for taking the time to write this review and for sharing your experience. Best wishes, Susan Goundry - Practice Manager

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