"Helpful Staff at King George "

Helpful a&e staff in cdu & Majors, the reception staff were helpful and polite

Very very long waiting times in Majors, very sick people and patients on trollies in corridors. Patients sent home with appendix undiagnosed and then returning with burst appendix. The diagnostic process is very very slow, it’s almost like each test cost, so they only do the tests they deem necessary and each test is determined by the result of the earlier test which isn’t always a way to rule out illness. For example, stomach pain, bloods and ultrasound, wait for result and then next investigation step but no, bloods 1st wait 3 hours for result then examination, then sent to majors, wait for ct and then 8 hours for results, in this time the Appendix burst and caused complications. Bloods and a scan would have determined most of what was needed

Very very busy environment, not sure why beds have been replaced with reclining broken chairs for sick patients, obviously you would have to be very sick to be in cdu, just causing patients more suffering and pain. No curtains for privacy or dignity. Each chair is arm’s length from the the next so there’s just no privacy when managing pain. They need to put the beds and curtains back. This new set up doesn’t make any sense

In cdu the staff on shift on 12.06.2024 were great. Sister m.l and her team were really really good and the night staff. D hcsw was lovely. Sometimes the service is busy and staff can’t deliver the service properly due to this but it’s the attitude that also matters. It’s important to have the right attitude and m.l and her team achieved this