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No routine appointments

Story from nhs.uk

"No routine appointments "

About: Long Stratton Medical Partnership

I have to book an appointment as my GP said she wanted to see me in 3 months. It is difficult to phone at 8.15 as I'm driving to work and when I phone after 8.30 all appointments have gone. So today, I have a day off work and phoned at 8.15. I was 19 in the queue so expected to get an appointment. However, I was told that only urgent appointments are now available. Not sure what to do next, all the receptionist could say was keep trying but I've been trying for 10 days.

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Responses

Response from Long Stratton Medical Partnership 11 months ago
Long Stratton Medical Partnership

Submitted on 17/06/2024 at 12:50
Published on nhs.uk at 12:50

Dear Patient, thank you for your feedback and we are sorry to hear that you are struggling to get an appointment. We need to be able to look at the specifics of your complaint and therefore we would like to hear from you, as it is difficult to respond to an anonymous post. If you prefer to email us with your details please contact lsmp.d82037@nhs.net. Or alternatively ring us on 01508 530781 and ask to speak to our Practice Manager. Thank you.

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