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Everyone was fantastic with him

Posted By Sophjb

"Everyone was fantastic with him"

About: New Cross Hospital / Accident and emergency New Cross Hospital / Maxillo-Facial surgery West Midlands Ambulance Service University NHS Foundation Trust / Emergency ambulance

(as a relative),

At the end of May at about 8am, my grandad was taken to A&E in New Cross hospital, everyone was fantastic with him, the paramedics who transported him to the hospital were brilliant.

At the hospital, the support workers, the maxillo facial consultants and the doctor taking care of him, were all fantastic.

The hospital was very clean and indeed a friendly hospital, I wished I could remember everyone’s names to personally thank them all. 

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Responses

Response from Christine Rock, Patient Relations Officer, The Royal Wolverhampton NHS Trust 14 months ago
Christine Rock
Patient Relations Officer,
The Royal Wolverhampton NHS Trust

Submitted on 21/06/2024 at 16:39
Published on Care Opinion at 16:39

Thank you very much for taking the time to post comments regarding your recent patient experience.

I will share your comments with our staff and wish you well.

Kindest regards

Alison Dowling

Associate Director of Patient Relations

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Marie Capper, Regional Head of Patient Experience, West Midlands Ambulance Service 12 months ago
Marie Capper
Regional Head of Patient Experience,
West Midlands Ambulance Service

Submitted on 13/08/2024 at 08:47
Published on Care Opinion at 08:47

Dear Sophjb

Thankyou for taking the time to post this feedback and I do hope your Grandad is doing well.

if you would like your feedback shared with the staff members involved, please contact compliments@wmas.nhs.uk when convenient or our Patient Experience Team on telephone number 0300 303 0996

regards

Marie Capper

Head of Patient Experience

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