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Compassionate and professional care

Posted By polarisbw39

"Compassionate and professional care"

About: Royal Infirmary of Edinburgh at Little France / Acute Medical Unit

(as a relative),

My mum was referred by her GP to interface in OPD5 at the Royal infirmary of Edinburgh recently. We experienced exceptional, professional and efficient care throughout her journey which included an overnight stay in AMU.  All the staff we met were kind, friendly, efficient and professional. In particular, I’d like to mention Dr Dummer and Dr Kolb, but all staff were amazing. Thank you! 

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Responses

Response from Jennifer Watters, Deputy Associate Nurse Director, RIE, NHS Lothian 10 months ago
Jennifer Watters
Deputy Associate Nurse Director, RIE,
NHS Lothian

Submitted on 17/06/2024 at 14:21
Published on Care Opinion at 14:21

Dear polarisbw39

Thank you so much for your lovely feedback regarding your mum's experience in Interface and AMU. I am glad she had such a positive experience and I will make sure this is passed on to both teams and in particular Dr Dummer and Dr Kolb. I'm sure they will all be delighted to hear. I hope your mum is recovering well.

Jennifer

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