Text size

Theme

Language

"Calming & trusted relationship with my midwife."

About: Northern Health & Social Care Trust / Continuity of Midwifery Carer Service (The Lotus Team)

(as the patient),

I can’t thank the Lotus team from Causeway Hospital enough for the excellent service and care they provided myself and my family during pregnancy, birth and postpartum.

Sarah was our midwife who was with us from the early weeks, till the days after having our daughter.

Every appointment I had with Sarah helped put my mind at ease. Whether through chatting about hypnobirthing, how to cope when in labour, or just general day to day life. Sarah would come to my house for appointments or at the hospital - so accommodating around my schedule as a working mum with a toddler at home. She was always at the end of the phone if I needed anything. I also got to meet the team of other midwives in the Lotus team who all made me feel at ease.

A few days prior to having our baby I didn’t feel great. I contacted Sarah asking for advice and she called out to our house to check in on me - little did I know our daughter would be coming soon! A few days later I started having contractions and contacted Sarah to let her know how I was feeling. She came out to the house late that afternoon to check me - baby was coming tonight! I hadn’t even reached 38 weeks yet! This was the complete opposite to my son who came 10 days after his due date. Sarah even rang ahead to Antrim to let them know I would be on my way soon so that my husband and I could just get things packed and ready to go as we really weren’t that prepared!

Sarah then arrived to Antrim hospital and led our care from here. She was so calm, which made me feel calm to. It felt great to have my midwife with me who I’ve built a relationship with over the past few months. Even though Antrim was quite busy the night our baby was born, it didn’t feel like it at all. I was in the zone using all the advice/hypnobirthing techniques we had discussed at our appointments.

Our daughter was born in the early hours of Saturday morning - delivered by our midwife Sarah. The birth experience was so different from my son and I credit that to the calming and trusted relationship with my midwife.

Overall I am so grateful for the care and services of the Lotus team who have made this whole experience so positive. A huge thank you to Sarah who went above and beyond - both my husband and I can’t thank you enough!

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Rachel Chakravarti, Lead Midwife, Maternity, NHSCT 13 months ago
Rachel Chakravarti
Lead Midwife, Maternity,
NHSCT
Submitted on 14/06/2024 at 15:42
Published on Care Opinion at 15:42


Dear corridorbn97,

Firstly congratulations on the birth of your little girl and thank you for taking the time to provide your feedback.

We are delighted that you have had such a positive experience of our services within the Northern Trust. As Lead for Continuity of Midwifery Carer, I am overjoyed that you felt supported and were able to build good relationships with your midwife. One of the benefits of continuity is the trust and confidence that can be built with the midwife caring for you during pregnancy, birth and the early parenting period and I am glad you found that beneficial.

We have exciting plans within the Trust to implement further continuity of midwifery carer teams, so more women and their families can benefit from this service.

I will pass your comments on to Sarah as it means so much to hear how we have positively impacted care.

Once again thank you corridorbn97 for taking the time to feedback,

Best Wishes,

Rachel

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k