"Excellent, efficient, professional and friendly"

About: Trauma & orthopaedics / Orthopaedic National Treatment Centre Trauma & orthopaedics Orthopaedic National Treatment Centre KY2 5AH Trauma & orthopaedics / Orthopaedic Outpatient Service Trauma & orthopaedics Orthopaedic Outpatient Service KY2 5AH Victoria Hospital / Trauma & orthopaedics Victoria Hospital Trauma & orthopaedics KY2 5AH

Posted by waterqs55 (as a carer), 11 months ago

My mum has a broken ankle.
The journey began in April, we were seen in the clinic for follow up and have now been there three times.
The staff are excellent, efficient, professional and friendly.
The plaster room team are second to none. Care delivered with good humour.
Thank you.

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Yvonne Robson

Senior Charge Nurse, Orthopaedic National Treatment Service,

NHS Fife

Submitted on 14/06/2024 at 14:34

Published on Care Opinion at 14:34

Hi waterqs55
My name is Yvonne, I am the Senior Charge Nurse for Orthopaedic Outpatients.
I am very sorry to hear your mum has a broken ankle, I hope she is recovering well.
Thank you so very much for taking the time to post such positive feedback regarding your experience and care delivery. It is great to hear that you received such excellent care and humour always lifts our spirits too. I will be sure to share this feedback with the team.
I wish your mum a speedy recovery. Take care.
Best Wishes
Yvonne and the NTC Team

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