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"Rude"

About: Aylesford Medical Centre

Most of the people in this practice are really nice and helpful. My first doctors appointment since it’s been taken over and it was horrendous. The doctor was looking at me up and down non stop, which was pretty rude if you ask me. Sounded like she didn’t really care about my issues, said I’m nearly 30 I should be able to deal with it myself. It has been an issue in my life since I was a teenager and asking why I’ve only booked an appointment now…..I had already booked about 5 appointments to sort this after previous medication I was advised I can’t take anymore. Either which they never contacted me or my appointment was canceled. Don’t know how you can have someone like that working in a practice, there’s a way to talk to people and that’s not one of them. Again I’ll probably have to ring up to book another appointment with someone else who hopefully knows what they are talking about and point me in the right direction!

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Response from Aylesford Medical Centre 13 months ago
Aylesford Medical Centre
Submitted on 19/06/2024 at 12:47
Published on nhs.uk at 12:47


Hi Robyn, I would like to thank you for leaving your review and I am so sorry to hear of the bad experience that you have had recently at Aylesford Medical Centre. I would be most greatful if you could please contact me at gp.g82058@nhs.net and provide me with more details so that I can investigate further and deal with this accordingly. Thank you. Helen Lakeland - Practice Manager.

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