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"All the staff were so caring and helpful"

About: Ottery St Mary Hospital / Urology Royal Devon & Exeter Hospital (Wonford) / Cancer Services

(as the patient),

I was diagnosed with low grade Prostate cancer 5 years ago after a TURP operation. Last year it got worse. The Urology team at Ottery St Mary were superb in explaining things to me. 

I was then transferred to the Oncology unit in Exeter where they suggested a month of radiotherapy. All the staff in the unit were so caring and helpful and there was always a smile, even during the painful times.

The ongoing after care from Oncology has been excellent and reassuring.

I have been so fortunate to be offered an eight week Physiotherapy course (Prost8), by the Living With and Beyond Cancer Team (which in themselves have been so supportive). 

Rachel, who has led the course has equipped me and the other men with techniques to manage  after effects of the treatment, and equally it has  helped with my osteoarthritis. It was well worth the two hours driving each week to Ottery St Mary Hospital, which is a wonderful hospital with great staff.

I love the way that Rachel has looked holistically at individuals on the course and referred me on to additional support by a dietician and Urology. What a fantastic service.

I trust that this course can be available to many more patients in our great NHS. It has been so good to know that there are people, like Rachel, who care, and we know we are not alone through not the best time in my life.     Thank you so much.

 

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Responses

Response from Rachel Keenan, Macmillan Clinical AHP Lead for Living with and Beyond Cancer, Cancer Services (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust 10 months ago
Rachel Keenan
Macmillan Clinical AHP Lead for Living with and Beyond Cancer, Cancer Services (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 20/06/2024 at 10:07
Published on Care Opinion at 12:14


picture of Rachel Keenan

Dear Sheepish

Thank you so much for this feedback! It is wonderful to hear about your positive experience in the Prost8 group especially. This feedback is really valuable to us as we continue to shape the service that we offer- thank you!

All the best with your ongoing recovery

Rachel

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Response from Jane Billing, Lead Uro-oncology Nurse Specialist (Eastern Services), Urology (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust 10 months ago
Jane Billing
Lead Uro-oncology Nurse Specialist (Eastern Services), Urology (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 20/06/2024 at 10:08
Published on Care Opinion at 12:15


Thank you for your feed back. I am so delighted that you had a good experience. We are very proud of the services that run from Ottery St Mary hospital. I will share your comments with the whole team. It is great to know we are getting things right for our patients.

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