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"Amazing professionals!"

About: Addenbrooke's Hospital

In February this year I was diagnosed with breast cancer following a routine mammogram at another breast unit in a different hospital. I asked to be referred to the Breast Unit at Addenbrookes for treatment and surgery.

I cannot thank the staff at the Breast Unit enough for their kindness, care and professionalism. This unit epitomises what the NHS should aspire to in all hospitals.

From the welcoming receptionists to the amazing consultant/surgeon who carried out my breast surgery as a day patient at Ely Hospital. All the staff I encountered made me feel that I mattered and I felt I received truly personalised and individualised care.

I am an anxious patient and I will always be grateful for the wonderful care which I received.

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Responses

Response from Addenbrooke's Hospital 9 months ago
Addenbrooke's Hospital
Submitted on 22/08/2024 at 17:31
Published on nhs.uk at 17:32


Dear Amelia

Thank you for taking the time to express your appreciation for the kind, caring and professional service you received at the Addenbrooke's Breast Unit and the personalised care the staff were able to provide you with.

Your kind words will be passed to the staff and will be much appreciated.

Thank you again.

Patient Experience Department

cuh.pals@nhs.net

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