"I would rate 10/10 for this experience"

Had coil fitted at the Gatehouse by Astrid. I’ve been to the Gatehouse before for a coil insertion a decade ago. Comparing my most recent experience to the past experience is night and day. Astrid made me feel completely at ease and took the time to take details of my history, talk me through the entire process and explained all the risks and how to manage the coil afterwards. I experienced a bit of panic during the process and Astrid and Kayla (assisting) were wonderful & gave me local anaesthetic and spoke away to me to help me relax. Astrid was very knowledgeable and clearly skilled at her job. On top of this, I was provided with a pregnancy test and STI check up which I hadn’t booked but knew I needed. I would rate 10/10 for this experience going as smoothly as it did.