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"I left with a smile on my face"

About: Aberdeen Community Health Village / sexual health

(as a service user),

I just like to say a huge thank you to Dr Batalla and healthcare support worker Allison (I think?!) for making today’s appointment so lighthearted and, quite frankly, enjoyable!

Having a coil changed is scary as it can be uncomfortable both during and after the procedure. Dr Batalla explained everything beforehand in great detail ( including risks of course.) She also said that she worked quickly, which I now realise to be true… The process was so quick and although uncomfortable she used anaesthetic spray to help minimise this. She even checked the location of the new coil using an ultrasound machine. I left with a smile on my face and surprised at how much more pleasant my third coil insertion had been thank the previous ones!

Thanks again for your skill and good manner Dr Batalla. I couldn’t be happier.   

See you in 8 years 🤞🏻

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Responses

Response from Karen Edwards, Deputy Service Manager, Grampian Sexual Health Service, Aberdeen Health and Social Care Partnership 12 months ago
Karen Edwards
Deputy Service Manager, Grampian Sexual Health Service,
Aberdeen Health and Social Care Partnership
Submitted on 24/07/2024 at 15:57
Published on Care Opinion at 16:29


Dear Sarah7,

Many thanks for taking the time to share your positive experience during your recent visit to Grampian Sexual Health Services. I am pleased to hear that your appointment went well. I have passed on your kind comments to Laura, Alison and the rest of the team. We very much appreciate you taking the time to let us know about your experience.

Kind Regards,

Karen

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