Text size

Theme

Language

"Kind,understanding and professional practice "

About: Marie Stopes International

A unplanned pregnancy resulted me to reach out to MSI reproductive choices. I received a phone call within 48 hours after completing the online consultation form. The lady on the phone was professional and assuring and confirmed an appointment for me within two days which was a massive relief. Although this decision wasn’t easy for me I went forward with a medical abortion. The midwife at the clinic was professional and gave me clear step by step instructions on what to do and expect during this time. I felt relived speaking to the midwife who was understanding and answered all the questions I had.

After taking the first medication which was then followed by second medication 24 hours later cramping a lot stronger than period pain began with bleeding.

My bleeding began and lasted just over 2 weeks. The bleeding started of heavy was a lot lighter on the second week and then suddenly got heavy again towards the end of the second week. This is when I called up the helpline number provided which is also 24/7 I was told to expect light bleeding and spotting up to a month. I realised having a bath and physical activity such as working long hours cause heavy bleeding to flow. So a few days off work would be beneficial.Everyone I spoke with was helpful kind and understanding. I am very grateful for each and everyone of you.

Thank you

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Marie Stopes International 13 months ago
Marie Stopes International
Submitted on 15/06/2024 at 10:07
Published on nhs.uk at 10:07


Dear Client, thank you for taking the time to post this review, it's very important for us to read that we have been able to support you across every step of your medical abortion journey. We will make sure this feedback is shared with our teams, from the booking teams at our Call Centre, to the midwives in our clinics and the teams operating our 24/7 aftercare line.

We hope you are all, and best wishes from us all!

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k