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"Literally nursed me back to health"

About: Adult Psychological Therapies Service / Primary Mental Health Care

(as a service user),

I have had a great experience with the primary mental health care service at Daisy Hill. Over the past year I have been under the care of Nurse Claire and she has been fantastic. She has literally nursed me back to health after a relapse and gently guided me from a place where I felt confused and scared to a place where I feel confident and empowered. During our sessions I never felt judged or rushed and always listened to and cared for. Through Claire's expertise I have been provided with a wealth of tools to manage the ups and downs of life as well as my illness and will be forever grateful for the way she has advocated for me. She is a true asset to the service.

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Responses

Response from Leah-Ann Shanks, Community Mental Health Services Head of Service, Mental Health and Disability Directorate, Southern Health and Social Care Trust 12 months ago
Leah-Ann Shanks
Community Mental Health Services Head of Service, Mental Health and Disability Directorate,
Southern Health and Social Care Trust

head of service for community mental health teams, addiction services, Personality Disorder Team, Eating Disorder Team, Mental Health Referral and Booking Centre

Submitted on 11/06/2024 at 09:43
Published on Care Opinion at 09:52


Thank you for your lovely feedback about Claire and the care you received.

I am delighted to read such positive feedback and to hear how the service has helped you.

I will ensure your feedback is shared with Claire and the Team.

Best wishes in your recovery

Leah-Ann Shanks

Head of Service

Primary Mental Health Care

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