Text size

Theme

Language

"They are a credit to their profession"

About: Forth Valley Royal Hospital / Children's Ward Forth Valley Royal Hospital / Paediatrics

(as a parent/guardian),

My son came into the children's assessment unit in early June to have a tonsillectomy.

I can't thank Fiona, Mavis and student nurse Caitlin enough for all their care and compassion they showed not only to my son but to myself and my husband during an anxious time. They all went above and beyond to put my son at ease pre and post op and they certainly put me at ease as I knew he was in safe hands.

I cannot begin to tell you how much we appreciated their support. As a nurse myself it's hard to let someone else care for your own but I can honestly say Fiona and Mavis are a credit to their profession. Very thorough and their years of knowledge and experience shown through that day.

Excellent nurses who deserve to be acknowledged for all their hard work. Student Caitlin is going to make a fantastic paediatrics nurse, she was amazing with our son. So much so he shared his colin the caterpillar cakes with her. That itself tells you how highly he thought of her. We will forever be grateful for the 3 of you.

Thanks so much. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Karen Macfarlane, Department Manager/Senior Nurse, Women,Children & Sexual Health, NHS Forth Valley about a year and a half ago
Karen Macfarlane
Department Manager/Senior Nurse, Women,Children & Sexual Health,
NHS Forth Valley
Submitted on 12/06/2024 at 11:13
Published on Care Opinion at 11:13


Dear Very grateful parents

Thank you so much for taking the time to share your experience with us. It is lovely to hear you all felt well supported and looked after at what can be a worrying time for parents.

I will share this feedback with the team, in particular Fiona, Mavis and Caitlin, it will give them a real boost.

I hope your son is recovering well.

Your feedback is much appreciated, thanks again.

Kind regards

Karen Macfarlane

Department Manager for Paediatrics & Neonates, NHS Forth Valley.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k