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"Left me very much at ease"

About: Omagh Primary Care Complex / Podiatry

(as a service user),

I got 4 ingrown toenails removed from my two big toes - two from each.  I'm a runner and had been troubled with these over the years and had been attending my podiatrist privately to have them temporarily treated. Aimee the Podiatrist in the hospital was amazing and left me very much at ease throughout the whole appointment.  She explained the procedure in detail and gave me the option of having one single toe treated or both toes.  

The actual procedure was pain free other than the initial needle for the anaesthesia which is similar to the procedure used for having a tooth filled.  After the procedure it was very professionally dressed, I was advised to take regular painkillers and I was given a leaflet and verbal advice on how to bathe and dress my toenails to prevent infection.

I was called to the hospital to have my toes re-dressed the following day and I was called again for a final checkup after 6 weeks.  During this period I was unable to wear my slippers and I found it more comfortable to wear open sandals.

It's now eight weeks since my procedure and I am back out walking again, painfree, wearing my slippers and I hope to get back out running again in a few weeks.

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Responses

Response from Katherine Buchanan, Principal Podiatrist, Quality and Clinical Practice for High Risk Patients, Podiatry -Allied Health Professional, Western Health and Social Care Trust 16 months ago
Katherine Buchanan
Principal Podiatrist, Quality and Clinical Practice for High Risk Patients, Podiatry -Allied Health Professional,
Western Health and Social Care Trust
Submitted on 10/06/2024 at 15:40
Published on Care Opinion at 15:40


picture of Katherine Buchanan

Dear Happy Walker/Runner!, I am Katherine, Principal Podiatrist in the Western Trust. Thank you so much for taking the time to leave such lovely positive feedback about our Podiatrist Amy. I have shared your feedback with Amy and also with our wider team.

It is great to receive such positive feedback, and I am so pleased that Amy made you feel at ease throughout your nail surgery procedure. It is great to hear that you are now pain free and will soon be able to have your running shoes back on and hopefully able to go out for a run again very soon.

Thank you once again for taking the time to leave such a positive review of our service.

Regards Katherine

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