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put at as best of ease as was possible

Posted By Diane987

"put at as best of ease as was possible"

About: Outpatients Department / Clinic 6 - Ophthalmology

(as the patient),

I went for an initial consultation regarding the partial loss of my sight due to Macular Degeneration.

Leading up the my visit I was anxious and extremely worried. Everyone I saw, Opthalmic expert, The Consultant and the nurses who performed my eye injection, were caring, considerate, understanding and completely professional. I was put at as best of ease as was possible under the circumstances too.

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Responses

Response from Ashley Haslett, Acting Sister Ophthalmology, Ophthalmology Clinic 6 Outpatient Department Altnagelvin Hospital, WHSCT 11 months ago
Ashley Haslett
Acting Sister Ophthalmology, Ophthalmology Clinic 6 Outpatient Department Altnagelvin Hospital,
WHSCT

manage Ophthalmology department in Outpatients Altnagelvin

Submitted on 13/06/2024 at 11:06
Published on Care Opinion at 11:55

picture of Ashley Haslett

Dear Diane987,

My name is Ashley Haslett. I am the Acting Sister of Ophthalmology. Thank you for sharing your experience and thoughts on your recent visit to our clinic. I have shared your story with the team at our daily staff briefing. They were all very appreciative to hear such positive feedback.

Thank you again for taking the time share your opinion after an anxious time for yourself.

Ashley Haslett

Acting Sister Ophthalmology

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Diane987 (the patient)

Dear Ashley, Many thanks for your response and thank you also for sharing my post to the staff. Warm regards, Diane

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