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They all went over and above &I cannot thank them enough

Posted By grusnt86

"They all went over and above &I cannot thank them enough"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as the patient),

Referred to the clinic by my doctor who unfortunately misinformed me that it was a walk in clinic. Due to tight availability due to work commitments the time I arrived was all the time I had available.

Receptionists and nurses helped to get me seen.

They all went over and above and I cannot thank them enough. Brilliant.

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Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion 11 months ago
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion

I have been working in Sexual Health since 2004 and my responsibilities are Data Validating and responding to Care Opinion feedback. I am very passionate about my job and believe that the human touch is important with patient care.

Submitted on 13/06/2024 at 16:27
Published on Care Opinion at 16:27

picture of Andrew Garratt

Hi Grusnt86,

My name is Andrew and I am a Senior Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

I am pleased that you were seen on the day when you walked in and the staff were helpful. 😊

Kind regards,

Andrew Garratt, Senior Administrator

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