Text size

Theme

Language

"A lovely, caring physio"

About: Queen Elizabeth University Hospital Glasgow / Minor Injuries Unit Queen Elizabeth University Hospital Glasgow / Xrays and Scans

(as the patient),

In October/November 2023 I had ongoing lower back pain also right knee was niggling and was sent for an x-ray I was told nothing significant was wrong even though the pain was becoming intense, I am a Hair stylist and on my feet a lot but had to cut back on days to two and a half as I was struggling, I have degeneration in various levels of my spine, also bilateral cervical ribs and this has been giving me neck and shoulder pain.

In January my right knee gave way and the pain was off the scale, I was shaking and my colour was drained out of me, and I was in agony trying to go up stairs , coming down I was squealing, it felt as though the muscles were getting pulled off my leg and the burning was terrible, it was also affecting my right ankle which has instability.

I went privately during lockdown to have ploratherapy done, in total I got 15 injections,  it stabilised my ankle and didn't have any bother from it until my knee gave way.  I couldn't even touch my leg it was so tender.

I spoke to a neurosurgeon that I had been referred to at Queen Elizabeth Hospital, he had an MRI done of my lower spine so I'm now waiting on a spinal injection to see if this gives me some relief, but no-one had seen my knee as I didn't go to hospital at the time, I couldn't have sat for hrs there. In hindsight I should have, I couldn't bend my knee as it was excruciating and couldn't get into a car until a couple of weeks ago.

I didn't want to call an ambulance in case it was needed for an emergency, so I went to A&E and was seen in MIU by Laura the Physio, she saw my right knee was swollen and mishapped and muscles surrounding my knee were tight, its affecting my ankle and the way I walked and causing some hip pain and under both feet,  although the burning was still there but not just as intense as it had been.

She sent me for an x-ray, Laura then showed me the x-ray and explained it to me, she gave me a hinged brace and crutches and going to refer me to physio as urgent. She was a lovely, caring person and definitely an asset to the team. I told her I would have loved her to be the physio for me, as she gave me confidence, Laura gave me some exercises to do as a starter until my physio referral happens. Thankyou very much Laura.

Would like to give ***** to you as you deserve them😊

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Karen Hughes, Senior Charge Nurse, Emergency Department and Minor Injuries Units, Queen Elizabeth University Hospital and New Victoria Hospital), NHS Greater Glasgow and Clyde 13 months ago
Karen Hughes
Senior Charge Nurse, Emergency Department and Minor Injuries Units, Queen Elizabeth University Hospital and New Victoria Hospital),
NHS Greater Glasgow and Clyde

Senior charge nurse & emergency nurse practitioner within the ED & Miu of the Queen Elizabeth University Hospital

Submitted on 09/06/2024 at 00:29
Published on Care Opinion at 00:29


picture of Karen Hughes

Dear Linda571,

thank you for taking the time to submit such a lovely care opinion, I hope your knee is improving and your symptoms settling down. I will pass on your lovely comments, our miu Physio's are fabulous and go above and beyond for their patients, I am delighted that you were given confidence in your treatment and it was delivered with care. Thank you for your kind words, Care opinion doesn't share personal details but if you would like to email me your name and date of attendance to karen.hughes@ggc.scot.nhs.uk then our staff can put a name to this wonderful praise.

with kind regards,

Karen

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k