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"Horrible service "

About: King George Hospital

I went in the A&E yesterday at 9pm. I have waited the entire night for a doctor but no one was there to attend me. In that room, two mentally unstable person was with us who kept shouting and screaming the entire night. They were slanging everyone. The entire environment was chaotic and all of us who were already sick became more sick because of the chaotic environment. I am a diabetic patient and have requested for dinner and breakfast but didn’t get any food/drink. How do you expect a patient to be waiting in there for 15 to 20 hours without any food???

After a whole night without any sleep and food as a diabetic patient, I felt even more sick by going to the hospital. Then in the morning I could not tolerate it anymore and so left the hospital by giving a withdrawal notice.

If this continues like this, we patients will be not willing to go hospitals anymore and better die at home without getting any medical treatments at least we will get some love and care from our family rather be in the hospital.

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Responses

Response from King George Hospital 13 months ago
King George Hospital
Submitted on 14/06/2024 at 09:21
Published on nhs.uk at 09:21


Thank you for taking the time to make us aware of your experience, I am so sorry to hear the concerns that you have raised. I would urge you to contact our Patient, Advice and Liaison Service on 01708 435 454 or by email, bhrut.pals@nhs.net, so that we can address the concerns that you have raised directly with you and try to resolve these. Once again, thank you for taking the time to make us aware of your experience.

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