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"The staff were excellent"

About: Craigavon Area Hospital / 3 South Craigavon Area Hospital / Emergency Department

(as the patient),

I recently attended Craigavon Area Hospital A&E dept. Whilst it was very busy I got triaged pretty quickly when bloods also taken. Within another maybe two to three hours I seen a doctor named  Dr Ed he was young but very efficient and had me in line for a few X rays.

I ended up being admitted for six days with acute diverticulitis . All and all I wasn't on a ward to well after four o, clock but people are sometimes quick to complain rather than be realistic in their expectations ie blood tests need time to come back and X-rays take time and then to see the doctor again to bring all this together and the doctor is also seeing other patients when he's waiting on your tests.

I also would mention a Dr Jack who was also very efficient at his job. Needless to say the staff in A&E and 3 south were excellent at their jobs but hopefully I'll not need their attention any time soon.

Thanks again Craigavon Area Hospital.

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Responses

Response from Paul Smyth, Head of Service Emergency Departments, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust 12 months ago
Paul Smyth
Head of Service Emergency Departments, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust
Submitted on 10/06/2024 at 12:26
Published on Care Opinion at 12:26


Thank you for taking the time to share your feedback on your attendance at the emergency department Craigavon Hospital, this is much appreciated and we will share it with the staff. We hope you have fully recovered

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Response from Ashlene Kelly, Ward Manager 3 South CAH, Surgery and Clinical Services Directorate, Southern Health and Social Care Trust 12 months ago
Ashlene Kelly
Ward Manager 3 South CAH, Surgery and Clinical Services Directorate,
Southern Health and Social Care Trust
Submitted on 10/06/2024 at 14:22
Published on Care Opinion at 14:22


Hi

My name is Ashlene Kelly, Ward Manager 3 South.

Thanks so much for taking time to send in positive feedback, I will let the nursing staff in 3 south know.

Hope you are well recoverd now.

Many Thanks

Ashlene Kelly

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