"Staff were polite and friendly"

About: Lincoln County Hospital / X-ray and Scans Lincoln County Hospital X-ray and Scans Lincoln LN2 5QY

Posted by Daniel928 (as a service user), 11 months ago

After a failed attempt at an MRI in the mobile scanner at the back of the hospital I was given another appointment at the Lincoln CDC.
Both times staff were polite and friendly but the two staff down at the CDC scanner were amazing. Very caring about the reasons for my previous attempt failing. Explained exactly what was going to happen and checked multiple times that I was ok.
Oh and the CDC had ample free parking so that’s a bonus too.

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United Lincolnshire Teaching Hospitals NHS Trust

Submitted on 06/06/2024 at 16:43

Published on Care Opinion at 16:43

Dear Daniel1928
Thank you for taking the time to let us know about your experience with our MRI service recently. I am sorry that you had not been able to have your MRI scan completed at Lincoln, however I am very pleased to hear that you found the Community Diagnostic Centre experience very good. This is a new service we are able to offer and the ample car parking means that patients are less stressed for their appointment, as they have not had to try and find parking spaces on the hospital sites as well.
I will pass on your comments regarding the care of the staff towards you to the teams as they will appreciate this feedback.
All the best
Matron Cathy

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