"Prompt, efficient service "

Unfortunately NHS 111 felt they needed to send an ambulance for me 2 days running to check I was ok due to my symptoms, I had the same crew both days. They arrived promptly within minutes both days, a very efficient service and they were able to put my mums mind at ease about my health. The paramedics did a thorough assessment with dignity and they prevented me needing to go to hospital which would have caused considerable distress and been incredibly traumatic due to my complex needs, which I’m very grateful for. I was very worried and felt guilty about taking up an ambulance from someone seriously unwell but they were able to provide reassurance that I wasn’t in any danger physically, give us support contacts and they contacted the crisis team on my behalf. Reliable, efficient service - you’re in good hands with knowledgable paramedics if you were to encounter an emergency or crisis situation. I was advised when they came out to me the day before that it would be recommended that I am transported to hospital for further testing / treatment due to my symptoms just as a precaution. This occurred promptly, the paramedic was knowledgable, helpful and answered all my questions while on route. My 2nd visit to hospital had a far more positive outcome than my 1st visit at the weekend and I was well cared for and came away feeling much better.